At We Tech Experts, we are committed to delivering high-quality services that meet our clients’ expectations. However, we understand that there may be instances where a refund is requested. This policy outlines the terms and conditions under which refunds may be issued.

1. General Policy

Due to the nature of our services—custom web design, development, digital marketing, SEO, and branding—refunds are generally not provided once work has commenced. Each project involves time, strategy, and creative effort tailored specifically for your business.

2. Eligibility for Refunds

Refund requests may be considered under the following conditions:

• Before Work Begins: A full or partial refund may be issued if the client cancels the project before any design, development, or planning work has started.

• Project Delay by Quick Weber: If we are unable to deliver the agreed-upon services due to internal reasons, a partial or full refund may be offered.

• Duplicate Payments: In case of accidental double billing or overpayment, a full refund of the excess amount will be issued.

3. Non-Refundable Scenarios

Refunds will not be issued under the following circumstances:

• Client changes mind after project has started

• Delays caused by lack of client communication or incomplete inputs

• Services rendered as per the agreed scope

• Marketing or SEO services where results are influenced by many external variables

4. Process for Requesting a Refund

To request a refund, please contact us at [your email/contact form link] within 7 days of the issue arising. Include the following details:

• Your name and project name

• Reason for the refund request

• Any supporting documentation or communication

Each request will be reviewed individually, and we will do our best to resolve it fairly and promptly.

5. Refund Method

Approved refunds will be processed using the original payment method within 7–14 business days of approval.