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Call Center

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Call Center

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Call Center training programs are exclusively designed for people who want to make world wide career into BPO/KPO with international clients on their work front. People who are employed/unemployeed in the BPO sector derive the maximum benefit out of this program as they interact with international clients on a day to day basis.

 Purpose of Voice & Accent Training

In this program, the participants will learn English pronunciation without the influence of their mother tongue. The two major areas that are focused in this training program are Phonetics and Intonation. When they undergo this training, they will be able to easily interpret the accent of international clients and gain better understanding of the language, as well. On getting trained with this, one can confidently move forward for a BPO career. 

Components Training Programs

 - Phonetics, neutral accent and pronunciation
- Speech Mechanism, mouth and face relaxation exercises
- Training on vowel and consonant sounds
- Word stressing techniques
- Sentence pause and stress training
- Thought groups and sessions
- Reading and articulation exercises
- Word drill exercises

For a smooth and successful international clients’ interaction, voice training and accent training programs are a mandatory.